[VAIO_PC] Checklist for when it cannot be resumed from power efficient mode
Cant resume from stand by, sleep, or rest mode (hibernation)
Check the order of step
Applicable Products
VAIO PC
Table of Contents
Solution
1. Remove all peripherals and additional equipment
2. Reset BIOS setting
3. Stop Resident Program
4. Install the newest update program
5. Uninstall software
6. Check operation directly after recovery
Solution
1. Remove all peripherals and additional equipment
Remove all of the peripherals such as your PC card, printer, and other USB devices. Please remove external devices such as hard drives. If this does not improve the issue, go to the next step.
2. Reset BIOS setting
Reset the setting of the BIOS that manages hardware. For directions, please check the provided instruction manual or online manual.
▼Related Q&A
[VAIO_PC] how to initialize the settings of the BIOS setup menu
If this does not improve the issue, go to the next step.
3. Stop Resident Program
The programs that are running in the background might be the cause of your problems. Please refer to the Q&A below for directions on how to stop resident program.
▼Related Q&A
How to stop/terminate resident app.
If this does not improve the issue, go to the next step.
4. Install the newest program update
Check to see if there are any new video drivers, graphic drivers, or BIOS updates. If there are any updates available, install the updates.
List of update programs
If this does not improve the issue, go to the next step.
5. Uninstall software incompatible software
Sometimes certain software may not be compatible with energy saving mode. If you can determine that a specific software is causing this issue, please uninstall that software.. If this does not improve the issue, go to the next step.
6. Check the operation directly after recovery
If steps above do not fix the issue, do a factory reset via recovery (re-set up, reset).
[VAIO PC] Checklist for when recovery (re-set up, reset) or backing up data
To discover the issue it is important to do an operation check after performing a system recovery. Perform the operation check before you install any software or plug in any peripheral devices. If the problem does not occur when there are no peripherals connected and the new software is not installed, it is possible that the cause of the issue is related to the installed software or the peripheral device(s).